Here at Exotic Measures all sales are final. 

If we somehow altered your order or if you are not satisfied with your order we will allow you to exchange the hair.

The hair must be in its original state so please check the hair out before installing or making any changes to the hair.

Please contact Exotic Measures via email or phone to let us know about any concerns. 

Any hair products that has been customized by us is not eligible for exchange.